Q: Why do I have to transfer my website? What does web site migration consist of?
A: The web site migration service that we are offering is free (to a certain extent). We’ll migrate your website(s) to our top–tier cloud hosting platform without you having to do anything. We know from experience that switching web hosting providers can result in lost information and unnecessary network downtime. This is the reason why we’ll perform all that for you for free!We have accomplished administrators whose primary task is to make sure that your web site performs exactly as it did on your former web hosting platform. The administrators are experts in transferring custom–built sites, as well as sites that are based on well–known apps like WordPress and Joomla™.
Q: Just how long will the web site migration process take?
A: There are plenty of variables to consider – the overall number of web files, the physical size of the database, the complexity of the site itself and the present workload of our web site migration professionals, etc. Still, we do our best to carry out all website migrations in a 48–hour period. Less sizeable websites are transferred faster – typically in under 24 hours.
Q: What data will I be required to provide to your Website Migration Department?
A: We don’t gather any personal data. We’ll require, though, the login information for your present hosting account along with the name of the web site that you would like to transfer.
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my site be unavailable?
A: Your website will continue to work exactly like it did before with your old web hosting provider. When we are through with the migration, your website will be configured to work on our web hosting platform and we will alert you to preview it. If everything is working correctly, all you will have to do is update the NS resource records associated with your domain name. Your site will be migrated over to us without any downtime.
Q: Will my old hosting provider discover that I am leaving them?
A: While we migrate your website content, your web hosting provider will not be aware of the transfer at all. We will not get in touch with them in any way.
Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–driven web hosting platforms. Generally, if we can acquire access to your Control Panel, we’ll be able to transfer your site.The only platforms that we don’t support are closed–source site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.