Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour resolution guarantee with all our cloud web hosting packages, which means that each individual help request you post is going to be answered to within sixty minutes maximum. Our support team members are taught to efficiently sort out any issue and to ensure that you get detailed guidance on any problem that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any query you have got relevant to our services. We have got experts on duty all of the time to provide you with help whenever required. You can use the ticketing system or drop an email at any time, alternatively you can pick up the phone or make use of the live chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • has included an in depth practical knowledge base into the Control Panel which enables you to get hold of important step by step directions at any time. Each area of the Control Panel features its own contextual guide area featuring a variety of how–to articles. We have also prepared video tutorials to supply you with a more effective idea of the way in which to complete any given task.