Support Channels

  • Video Tutorials

  • Video Tutorials

  • Our step–by–step video courses will assist you with any activity in the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • We supply an easy–to–use Frequently Answered Questions section where there are various answers to the most commonly asked questions.

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  • Ticketing System

  • A Ticketing System

  • You may approach us whenever you like through the ticketing platform regarding any question you might have in regard to our solutions.

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Types of Help

  • Shared Hosting Support

  • Cloud Web Hosting Help

  • If you need guidance running your cloud web hosting account, or need more resources for your sites, just let us know and we’ll give you the most suitable response.

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  • VPS Hosting Support

  • VPS Servers Help & Support

  • In case that you encounter problems running your SolusVM administration panel, or with any of the free applications the VPS comes pre–configured with, let us know.

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  • Dedicated Hosting Support

  • Dedicated Servers Help

  • If you require competent hints and tips from an admin technician or plan to modify the configuration of your dedicated server, let us know.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely intuitive and simple to use. Nevertheless, if, at any time, you need assistance, you'll be able to rely on our 24/7 tech support service.
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