Service Uptime Guarantee in Cloud Web Hosting
Our cloud web hosting plans come with a 99.9% service uptime guarantee. We're able to achieve that by using a revolutionary cloud hosting platform where every service (files, email messages, databases, etc.) has its own cluster of machines. We don't run everything on one machine as most companies do, so we have practically eliminated the downtime of any service and even in peak times we can balance the load between machines for the very best possible performance of your Internet sites. If one web server fails, the other ones in the cluster will take over in order to enable continuous work of the web sites. To avoid infrastructural difficulties, our server facilities use effective diesel backup generators and a number of independent Internet providers as to ensure that visitors will be able to reach your websites no matter what. We also have a group of skilled admins tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server packages, you're going to take advantage of a 99.9% service uptime and you can now forget about any issues you may have experienced with other providers. Unlike the vast majority of hosting providers, we don't handle everything on only one web server. Instead, each and every part of the hosting service, like the file storage, email messages, databases, CP, statistics, etc., has its own clusters of web servers. If one machine fails, the others shall take over, so your internet sites will never be affected. Additionally we employ an innovative load-balancing platform which ensures the optimal performance of both our servers and the internet sites accommodated on them. A number of independent Internet providers and diesel powered generators are our backup in case of an infrastructural problem, while a team of expert professionals, that is available 24/7, keeps track of the system in case of software issues. Through our semi-dedicated servers, your websites are going to be up and running no matter what.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel powered backup generators. In addition, we work with new hardware for the physical hosting servers in which the VPS accounts are created to prevent any probability of hardware dysfunction and every part has been tested substantially. The security of your info is ensured by employing enterprise-level hard drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your websites will be working basically without any interruptions. Our experienced admins will resolve quickly any software issue which may show up, so even if there's a problem with another VPS server account on the physical server, your VPS isn't going to be affected. The web server uptime is listed on our internet site and not hidden in our Terms of Service given that we can keep our promise and provide you with an exceptionally stable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, the types of offline software or script-driven applications you install on it or how often you restart it, we can ensure that it is accessible no less than 99.9% of the time. Your hosting server will be positioned in our state-of-the-art facility in the central district of Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and several Internet providers, so no blackouts or any other infrastructural challenges will affect the proper functioning of your websites at any time. Our professional crew of system administrators will ensure that if your server stops for some reason, it will be restarted immediately. To avoid any chance of equipment failures, we will give you a hosting server with new and carefully tested hardware components to make sure that all of your websites will be working no matter what.