A lot of users who begin using their very first web hosting account, or change companies, often have queries with respect to how given tasks are carried out or experience complications when setting up different things such as e-mails, site settings, and so on. That’s the reason why, lots of web hosting companies have compiled documentation with the most common questions and problems in order to help their clients obtain information quickly and seamlessly. As a result, the help desk staff members can concentrate on real problems that given customers may be facing, because the solution for the smaller things will be available online and customers will be able to easily deal with them without having to get in touch with the help desk staff. Having exhaustive documentation is pretty important, especially for new clients with no previous experience whatsoever, because the web hosting service entails an array of functions and many people can become confused about what action to take. A good knowledge base can both help you complete the operations that you need and find out how the hosting service functions as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you buy a cloud web hosting account from us, you will be provided with access to our thorough online help documentation where you will see information on practically everything associated with our hosting solutions. The topics cover anything from how to create an email address on your hand phone, to how to accomplish different things using an .htaccess file. The articles are written in a simple-to-grasp fashion and feature comprehensive manuals on how to perform a particular task within your Hepsia Control Panel. You can also find info that’s not directly associated with Hepsia, for example one that concerns Internet apps on your computer. The complete list of articles will be available in the Control Panel’s Help section, but the ones that are related to a given section can be accessed on the spot. Considering the fact that we’ve encompassed as many topics as possible, you will be able to acquaint yourself with practically everything related to your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated servers, will permit you to access the detailed online support documentation that we have compiled for you. The articles themselves include generic information about our web hosting services, informational tutorials about the separate features that you can make use of, together with troubleshooting instructions that can help you fix common problems that you might chance upon. The topics that we’ve included cover just about everything, from simple things such as how to host a new domain in your account, to more complex ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a certain section of the Control Panel will always be available in the right corner of the page that you are on, while the complete article collection can be accessed through the all-encompassing Help section.